Protecting your personal data is our highest priority at bd24live. This policy explains in detail how we collect, use, and safeguard your data.
Last Updated: January 2026
When you create an account on the bd24live platform, we collect your name, date of birth, email address, mobile number, and valid Bangladesh national ID details. This information is required to verify your identity, secure your account, and ensure legal compliance. Users under the age of 18 are not permitted to create an account, and any data collected in such cases is deleted immediately. We only collect information that is strictly necessary and never gather additional personal data without your knowledge.
For payment processing, bd24live collects BDT-based transaction data, including mobile banking numbers (such as bKash, Nagad, and Rocket) and partial bank account details. Full card numbers or complete bank account numbers are never stored directly on our servers — these are handled through verified, encrypted payment gateways. Device and browser information (IP address, browser type, operating system, screen resolution) is collected automatically for security monitoring and fraud prevention. Activity data such as login times, betting history, game preferences, and session duration is also recorded to help improve your experience. This device-level data is not used to identify you personally; it is analyzed solely to maintain overall platform service quality.
Bd24live uses your collected data only for specific, transparent purposes. First, your account registration and identity verification allow us to provide a secure, personalized service. Second, your payment information is used to process transactions and facilitate BDT-based deposits and withdrawals. Third, technical data is analyzed to maintain platform security and detect suspicious activity.
Your data is also used in ways that directly benefit you. We analyze your betting preferences and history to offer relevant bonuses and personalized recommendations. When you contact customer support, access to your account information and transaction history allows us to resolve issues quickly. Some data is retained to meet legal obligations, particularly to comply with applicable financial regulations in Bangladesh. We never sell your data to advertisers or third parties, and it is never used for marketing purposes without your explicit consent.
Used to ensure secure account creation and prevent fraud.
Payment information is used to process BDT transactions quickly and securely.
Data is analyzed to personalize your experience and continuously improve the platform.
When you use the bd24live website, cookies are stored in your browser to make your experience smoother and faster. Cookies are small text files saved on your device that help recognize you on future visits. We use three types of cookies: essential cookies (to maintain login sessions), functional cookies (to remember your preferences), and analytics cookies (to understand usage patterns and improve our service). You can disable cookies at any time through your browser settings, though doing so may limit some features of the platform.
We use limited analytics technology to track activity exclusively for the purpose of improving service quality. This tracking data is never passed on to third-party advertisers. Local storage and session storage may also be used, functioning similarly to cookies and governed by the same privacy policy. On your first visit, you can accept or reject non-essential cookies via the cookie consent banner. bd24live never stores personally identifiable information (PII) in cookies.
Bd24live stores all your personal data using industry-standard security measures. Our servers are protected with SSL/TLS encryption and all data transfers are end-to-end encrypted. Sensitive information such as passwords is stored using industry-standard hashing algorithms, ensuring it is never stored in plain readable form under any circumstances. Regular security audits and penetration testing keep our systems secure at all times.
How long your data is retained depends on the type of information and applicable legal requirements. Data for active accounts is kept for the duration of the account. After an account is closed, financial transaction records are retained for the period required under applicable Bangladeshi law. Personal identification data may be kept for up to five years after account closure, after which it is permanently deleted. In the event of a data breach, we will notify affected users within the timeframe required by law.
SSL Encryption
All data transmissions are encrypted
Regular Audits
Security testing is conducted on a regular basis
Secure Servers
Firewall & Access Controls Active
Data Deletion
Data is permanently deleted at the end of the retention period
Bd24live never sells your personal data to third parties. However, in limited circumstances, data may be shared with selected service providers such as payment gateway providers, identity verification agencies, and cloud infrastructure providers. We have strict data processing agreements in place with these third parties to ensure they comply with our privacy standards. They may only process your data for specific purposes and strictly in accordance with our instructions.
When required by law, we may disclose information in accordance with valid orders from Bangladeshi courts or regulatory authorities. In such cases, we always provide only the minimum information legally required. Cooperating with relevant authorities on fraud investigations or anti-money laundering matters is our legal obligation. Your data is never shared with third parties for marketing purposes or for unrelated uses, and bd24live's commitment to privacy on this point is absolute.
Every bd24live user has fundamental rights over their own data. You may view the information stored in your account at any time and request a full copy if needed. If any of your information is inaccurate, you have every right to request a correction and we are obliged to make it as promptly as possible. In certain circumstances you may request the deletion of your personal data, though some information may not be erasable before a legally mandated retention period has elapsed.
This Privacy Policy may be updated from time to time due to service changes or legal requirements. For any significant updates, we will notify you in advance via your registered email address or through platform notifications. Continued use of the platform after changes take effect will be considered acceptance of the updated policy. The date of the latest update will always be displayed at the top of this page so you can easily check which version is current.
For any questions, complaints, or requests regarding your information, please contact our privacy team. Email us at support@bd24live.bet. We aim to respond within 30 business days of receiving your request. For general inquiries, please visit our FAQ Page Find answers to frequently asked questions here.
Your privacy is fully protected at bd24live. Create your account with confidence and enjoy the best Sports Betting and gaming experience in Bangladesh.